Acu Leo Help Desk

Contact frequent questions.

Acu leo help desk.

8 00am 7 00pm 325 674 5555 or 325 674 4357 open 24 hours. The leo support details can also be found using the technical support link at the bottom right of each leo page while you are logged in. Log in using your user id password. To reset your password use the forgot password link on m y acu edu.

If you cannot see your units under my units it s possible that. The enrolment hasn t come over from the acu system into leo yet. For questions regarding acumed or to inquire about a. The support desk operating times are.

Team55 acu edu or helpdesk acu edu our office closes at 5 00pm during school breaks and is closed for university holidays. The leo unit has not been made available by the academic yet because it isn t ready. Leo is the australian catholic university s learning environment online leo. Also known as leo support.

If you are unable to complete a helpdesk web ticket you can instead dial the number above and leave a voicemail. Monday to friday 8am 10pm australian eastern standard time weekends and nsw public holidays 9am 5pm australian eastern standard time. Persons with pacemakers defibrillators implanted insulin pumps or other electro medical devices should not use the acumed products. Enrolments into leo units come through from the acu student enrolment system.

The support desk operating times are. We can help you to improve your academic writing. If you have a general enquiry we recommend contacting askacu. Help desk web ticket preferred method how do i create a help desk web ticket.

Voice messaging 225 342 2677. Monday to friday 8am 10pm. Please note the following warning. The leo unit has not been created on leo yet.

Listen carefully to the options given in order to select the appropriate problem category. Please note for help with lecture capture echo 360 and desktop software such as excel or photoshop please use the acu it service portal or call the acu it service desk directly on 07 3623 7272. Call 1300 275 228 sms 0427 522 268 online enquiry askacu alternatively our staff across all campuses and faculties are more than happy to answer your questions. Acu brown library learning commons.

Acu provides email and telephone support services for students and staff through its educational technology partner androgogic also known as leo support. Use should be avoided during pregnancy.